Frequently Asked Questions

How do I place an order online?

Browse our product range in the online store
Select products and add to order by clicking "Add to Order"
Click "Checkout" and follow the steps
(Credit card payments are processed offline)

What payment options do I have?

Electronic Funds Transfer
Check/Money Order
Credit Card Details by Phone
Credit Card Details by SMS
Credit Card Details by Fax

Can I order parts after hours?

YES. For urgent requests 24/7 call 0408 252 589

How will my products be sent?

All items ordered online are for parts only. Freight is an additonal cost to the purchase total. Please check if you are unsure on costs prior to paying for your order.

Orders within Australia and under 20 kilos will be sent via COD Australia Post. This means you will pay for the cost of postage only when picking up from your nearest Australia post office.

Smaller items under 3kg within Australia can be sent via express post (product size permitting.

International orders - All international orders need to confirm shipping methods before payment is made.

Can I return products I have purchased?

YES. A 20% restocking / handling fee will be applicable for all correctly shipped, unused items returned within 30 days. Parts that have been abused, incorrectly installed, modified, or damaged will not be accepted.

It is up to the purchaser to advise us of any returns prior to returning within 30 days of purchase. All returns will be issued with a product return tracking number that must be attached to any goods when returning for refund. Refunds are for product only, all shipping costs / labour are at the expense of purchaser.

Have a question?

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4x4 Accessories, Suspension Kits and 4x4 Parts for your 4x4, 4WD vehicle

Disclaimer
Any or all activities and/or actions depicted in this site may be hazardous, the authors of any material have only related their personal experiences. Any information, photos or text contained in this website is for public viewing only, we do not endorse or recommend any particular activity or action. Tread lightly and drive safely whilst driving our great country. All products mentioned on this web site are for off road use only. We recommend checking with the transport authority in your state and obtaining a engineers report for all modifications that are carried out. It is also in your best interest to check with your insurance company that they will still cover your vehicle for any modification you intend on performing. We suggest you fully understand all modifications that may be required before purchasing any of our products. If their is any other information on a product you require before purchase please contact snakeracing.com.au. It is the responsibility of the purchaser, installer and end user to make sure any modifications being carried out are to the guidelines of their states motor traffic authority. We take no responsibility for any damage or injury to vehicles, property or persons whilst using any of the products or information from this website.